Average Score (214 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

214 Ratings

4.7 Average

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  • Scott S.08-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Once again my overall experience at prestige has been phenomenal. Everyone in the service department was absolutely fantastic. We got the tire we were looking for a day earlier than we were told and everything was perfect when we did the pick up just love this place.

  • Jamal M.08-25-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Rishi made sure my repair was done quickly and done correct without having me wait around for a long time

  • Andrew L.08-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Faiq S.08-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • David H.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Rishi was excellent. I came in 7:30 and he had my low beam replaced so I could be on my way at 8:17am

  • Alex M.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    The team at Prestige did an excellent job responding to my service issue. Kept me informed of the process to get my Jetta repaired and facilitated my interim transportation needs - all with a smile. I would especially call out Karisha for her excellent service!

  • Marcelo U.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good service and communication.

  • Bridget H.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The employees are always extremely professional and courteous.

  • Luciano R.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The professional service matters

  • John S.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Overall great experience your service staff are amazing they are warm and welcoming. They make you feel like you are home. It was a great experience overall. They were very attentive to me and my car. They made me feel heard. Overall I left extremely confident everything was taken care of.