Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

Models
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  • Lauren H.07-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Michelle N.07-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Will L.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Communication not great

  • Jennifer H.07-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    This would be 5 stars, but I had a little trouble making the appointment. Once I was there for my appointment, everything was 5 star service! Reishi and Monique were very friendly, very knowledgeable and very fast at getting my appointment completed. I appreciate all the reminder emails and helpful text updates from Karisha. Even the gentleman in the parking lot was wonderful.

  • Manuel D.07-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Good service, nice persons

  • Luis V.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service team was very attentive and communicative.

  • Andrew K.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Just easy experience Staff was friendly

  • Alyssa O.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great customer service nice people so fast

  • Francesca S.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Hilary C.07-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    George did a GREAT job helping us with a car for our daughter. He was very thoughtful and patient!