Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Hiromi N.08-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Melissa N.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Karisha was so helpful and friendly!

  • Kristen C.08-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service was quick and easy and our rep went above and beyond

  • Robert L.08-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very professional, courteous and responsive to my questions.

  • Toni R.08-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Excellent service I was in and out and service person is very helpful (Richie)

  • Monika T.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Karisha went above and beyond to help us with our service appointment, updates, arranging a courtesy car as we only have one car. She was always on top of the information that entailed the repair and status of the repair. Thank you, Karisha!!!

  • Alexander S.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ali S.08-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I felt the dealer wanted to help close sales and hence worked to look at all options.

  • Dawn F.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Best Service Department ever! Professional, knowledgeable and friendly!

  • Jayson C.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The attention to the problem and the lack of excuses made me feel comfortable