Average Score (214 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

214 Ratings

4.7 Average

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  • Kemble O.01-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Julianne E.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great communication, friendly staff. makes my least favorite task of getting my car fixed a little bit easier

  • Dawn F.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Arlen D.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Yaroslav D.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Farid V.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Good service

  • Julie B.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone is very friendly. The technician estimated 2 hours, but he was done in 1.5 hours.

  • Louis C.01-08-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Rishi and his team have been incredibly helpful and responsive. Even when I've had issues they've been resolved with little push back.

  • Lutz L.01-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Hi, I was happy with the quick turnaround and solution to my problem (flat tire). However, the person at the service desk (male), to the left side as I walked in, was very short and not personable at all, bordering on being rude. The ladies on the cashiers desk were very friendly and nice, on the other hand. Also, I had just had my car washed the day before this visit, however the wheel with the flat tire could not be washed as it was in the trunk at the time. They did not was the wheel at all before putting on the new tire and put it back on, dirty as it was after having driven from Vermont, in dirt and salt and grime. I had to wash it by myself when I got home, very annoying.

  • John D.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Always good service and follow up.