Average Score (214 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

214 Ratings

4.7 Average

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  • Michelina Socci R.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The mechanics who worked on my Tiguan did not reset sensors on vehicle prompting a Second visit

  • Angela N.03-05-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • Jennifer F.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Rishi made everything seamless! Had to drop off my car to get a seat defect fix and couldn’t be more satisfied with how the entire process went once I got I touch with Rishi to figure it all out.

  • Christopher G.03-03-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    I find the Service Advisor, Rishi Soogrim, very attentive and pleasant to work with - he has listened to the very few problems i have have in the last 3 years with the Arteon and had them fixed for me quickly

  • Rebecca R.02-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Good communication, nice loaner car, all work completed at a fair price

  • James S.02-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Expect double talk and an upsell Recently charged $11 for a key fob battery. Wanted $100 to replace 3 month old Bosch wiper blades and $650 for rear breaks, and charged $60 to rotate tires. They are out of their minds

  • Felipe M.02-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Mustafa is the best, didn’t like Mohammed.

  • Gi Y.02-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great ! *****

  • Anthony P.02-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Mary M.02-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent service. William Aquino was very nice, patient, and informative.